• i98's Footy Tipping Comp is back for 2024!
  • Marty, Christian and Bella's Big Bad Birthday Wheel spins every week day!
  • So Popera presents Annie!
  • i98's Please Service Me
  • Win tickets to Jamberoo Action Park!

Frequently Asked Questions

We're only too happy to hear from you if you have a problem, but why not have a look to see if your question is already answered in our list of Frequently Asked Questions. It might save you some time!!!

Yes, simply click the 'Listen Live' tab located in the top left hand corner of the i98 website. You can also listen to us by downloading the i98FM app from the Apple store or Google Play.

The phone number is 4226 9898. If you need another number, check out the Contact Us page of this web site.

Are you running any "ad-blocking" software? Products like "Norton Personal Firewall", "Ad-Buster", "Ad-Blocker", "Norton Personal Security" and many more come with a feature that lets you remove the advertisement from web pages. Unfortunately, these packages incorrectly identify content on i98.com.au as advertisements, and removes them! We recommend you disable any "ad-blockers" on your system while surfing our website.

The only other explanation we can offer you is that the web page is extremely busy, and it may take a little longer to load than usual. i98FM's most popular promotions can sometimes spike Internet traffic and some connections slow down. Try pressing "refresh" in your web browser and let everything fully load before clicking any options.

The "unauthorised domain" message you are receiving is the result of our "spam protection" function. Because the form you are using sends an e-mail, we have security in place to ensure only our web site can send the e-mails. The reason you are getting the error message is because our website is unable to identify your PC and therefore unable to verify that you are using our web site.

Do you have a "firewall" product running on your PC? Or perhaps some "anonymizer" software which hides your PC from other sites on the net? You will need to disable these for our website, so you can use the form.

You can create a rule for our website only in most software packages, The section that needs to be enabled is "Passing Referrer Information To A Website".

If you heard an ad on i98FM and you'd like more information please contact the i98FM Switchboard on 4223 4198.

If you are a prize winner on i98FM you will be notified at the time of winning by the announcer when you can collect your prize from i98FM Reception. Please note that cash prizes (cheques) take 10 -14 working days for processing. Many smaller prizes (like movie tickets, CD's etc.) can be collected the next day from Reception, unless the announcer informed you otherwise. If you have any queries, please give i98FM Reception a call on 4223 4198. You are required to bring ID when collecting your prize.

Send us an email with your question or message to win@i98fm.com.au Don't forget to leave your contact details so we can get back to you.

Or, you can phone us, e-mail us or write to us. All our contact details are available on our contact us page click here!

If you have any further questions or queries you can email them to win@i98fm.com.au.