i98FM adheres to the Commercial Radio Codes of Practice, which deal with, amongst other things, taste and decency, accuracy and fairness in news and current affairs, advertising, Australian music, broadcasts of emergency information and a formal complaints handling process.
If you reasonably believe that i98FM has breached the Codes, please send a written complaint to:
i98FM Station Manager
Locked Bag 6198
South Coast Mail Centre NSW 2521
Complaints must be in writing in a letter & be posted to the address above or alternatively, complaints can be faxed to (02) 4223 4286.
Please note that email complaints are not considered formal complaints under the Code of Practice.
The Codes of Practice provides a radio station 30-days to respond to any formal complaints.
You are only able to submit one complaint every 24 hours. Any further complaints will be blocked and will not be valid.